Stuck on an On-Prem Avaya Contact Center? It’s Holding You Back.
You’re expected to deliver seamless, AI-powered customer service—on an Avaya system built for a different era. That means clunky workflows, costly upgrades, limited integrations, and zero agility. And unless you’re one of their top 1,500 customers, you’re not getting the support you need.
The longer you wait, the further you fall behind.
Upgrade from Avaya Without the Risk
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Your Clear Path Forward
Replicate Avaya user profiles and workflows with automation—no disruption, just momentum.
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AI That’s Built In—And Built For You
From live agent coaching to virtual assistants, Five9 makes AI customer service real and scalable.
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Real Partnership, No Prerequisites
Whether you're replacing an Avaya IP Office or Avaya Aura system, we support you—no matter your seat count.
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Built for What’s Next
Get omnichannel engagement, CRM integrations, and contact centre analytics that actually work.
Legacy platforms can’t deliver real AI. See how Genius AI helps you serve faster and smarter.
See How Customers Like You Made the Move to More
See how forward-thinking contact centers overcame legacy limitations, embraced AI, and delivered meaningful customer outcomes with Five9. This collection of customer stories is proof that you don’t need to be big to lead—you just need the right partner.
Five9 is the only one that gives you a 100% comprehensive, integrated solution.
— Dave Benadoff, VP, Apex America
Leaders Trust Five9 Cloud Solutions
The Longer You Wait, the Further You Fall Behind
No AI. No answers. No support.
You weren’t built to maintain the past.
You were made to lead the future.
